Customer Referral Program Terms and Conditions

Oyster HR, Inc. ("Oyster," “We,” or “Our”) provides global workforce management services via its Platform (“Services”) to third parties (“Customers”). You (“You” or “Referrer”) service similar entities. We would like to offer You the ability to participate in Oyster’s Customer Referral Program (the “Program”).

These Customer Referral Program Terms and Conditions (the “Terms”) form the complete agreement between Oyster and You with respect to Your participation in the Program. By creating a unique Customer Referral Link, You are confirming that You have read these Terms and agree to be bound by them. You are subject to the Terms, as well as Oyster’s Terms of Use and Privacy Policy.

We reserve the right to update or modify these Terms at any time, in Our sole discretion. If We make changes to these Terms, We will update them here and notify You via electronic means, which may include email. It is important that You review the Terms whenever modified, because Your continued participation in the Program after such notification is Your affirmation that You agree to be bound by the modified Terms.

1. Definitions.

Brand Guidelines means Oyster’s Brand Guidelines available here;
Customer means a customer who has signed up to the Oyster Platform;
Customer Referral Link means the Referrer’s unique referral link generated pursuant to the program following the instructions set out at [insert URL];
Oyster Platform means Oyster’s cloud-based workforce management platform available at http://app.oysterhr.com.
Privacy Policy means Oyster’s privacy policy available at https://legal.oysterhr.com/privacy/privacy-notice.
Referred Customer means a person or corporation who arrives at the Oyster Platform and signs up via your Customer Referral Link.
Qualified Referral means when a Referred Customer:‍
i. enters into a Service Agreement (as defined in Oyster’s Terms and Conditions) with Oyster as a “Customer Company” within 6 months of using your Customer Referral Link and hires at least one Team Member;
ii. has not previously signed up to the Oyster Platform or been in contact with Oyster in the preceding 12 months from the date they clicked the Customer Referral Link, or otherwise exist in Oyster’s sales database or sales records;
iii. is not the Referrer or closely associated with the Referrer or an existing Oyster Customer (as determined by Oyster in its sole and exclusive discretion),

notwithstanding the foregoing, Oyster may disqualify any Referred Customer who might otherwise be a Qualified Referral in good faith, including where Oyster determines that a Referred Customer as being suspicious, involved in activities which do not align with Oyster’s values, or other reason determined by Oyster.

2. Referral Payment.

Oyster will pay the Referrer a one-time payment of US$200 for each Qualified Referral (Referral Payment). The Referral Payment will be made no later than 60 days after the date where both (i) the Referred Customer qualifies as a Qualified Referral and (ii) the Referrer claims the Referral Payment via Partnerstack. No Referral Payments will be made in respect of Referred Customers who Oyster disqualified as Qualified Referrals. Notwithstanding the foregoing, no Referral Payments will be made to Referrers if they are in breach of any of these Terms or complaints are made regarding the Referrer’s conduct in relation to spam or other inappropriate or suspicious activities.

3. Oyster-Customer Relationship.

Oyster has complete discretion as to who it will do business with and on what terms, including whether to accept a Referred Customer as a Customer or whether to terminate a Referred Customer, and what to charge a Referred Customer.

4. Branding.

Any Referrer use of any Oyster marks, images, or other assets, including but not limited to banners and social media postings, is subject to Oyster’s prior written approval in each instance. Referrer will seek prior written approval from Oyster to use any such Oyster assets and will adhere to the Oyster brand guidelines in each instance.

5. Customer Referral Link Placements and Acceptable Use.

Upon Oyster’s request, Referrer will identify to Oyster each place where Referrer has used its Customer Referral Link, including links, screenshots, and email sends. With each link, email or marketing advertisements that Referrer displays on behalf of Oyster, Referrer expressly agrees to abide by Oyster’s Website Terms of Use which are in effect at that date and time. Referrer will not send, post, transmit or otherwise place its Customer Referral Link, or any Oyster content, including Oyster’s name in connection with any materials, sites or otherwise that (i) will generate or facilitate unsolicited bulk emails; (ii) will violate, or otherwise encourage the violation of, the legal rights of others under the laws of any jurisdiction; (iii) is for an unlawful, invasive, infringing, defamatory, or fraudulent purpose; (iv) contains obscene or pornographic content; and/or (v) harasses or has a tendency to harass persons.

6. Compliance with Laws.

Referrer agrees that it will comply with all applicable laws, ordinances, rules, regulations, orders, licensing and registration requirements, or other requirements of any governmental authority with jurisdiction over Referrer and the Program, including all federal, state, or other applicable laws governing: (i) marketing and affiliate marketing email, communications, and services, such as the CAN-SPAM Act of 2003 and other anti-spam laws; (ii) data privacy and security, such as the General Data Protection Regulation EU 2016/679 (“GDPR”) and other data protection laws; and (iii) anti-bribery and anti-corruption laws, such as the US Foreign Corrupt Practices Act (“FCPA”), the UK Bribery Act (the “UK Act”), the Singapore Prevention of Corruption Act (“PCA”), the Mexico General Law on the National Anti-Corruption System (“GLAR”), the Canadian Corruption of Foreign Officials Act (“CFPOA”), and all other applicable anti-corruption and anti-bribery laws.

7. Licensed Marks.

Subject to these Terms, Oyster hereby grants Referrer a non-exclusive, non-transferable, non-sublicensable license to use its Marks solely on Referrer’s website or assets only in connection with the marketing and promotion of the Oyster Platform as contemplated by these Terms. “Marks” means Oyster’s name , logo and other marks, materials, collateral and other assets identifying Oyster . Upon termination of these Terms, all rights related to the Marks shall terminate and Referrer will have no claim or right to use of any logos, marketing materials, or other collateral granted under these Terms.

8. Referrer Rights.

Referrer hereby acknowledges and agrees that (i) the Marks are owned solely and exclusively by Oyster; (ii) except as set forth herein, Referrer has no rights, title, or interest in or to the Marks; and (iii) all use of the Marks by Referrer shall inure to the benefit of Oyster. Referrer will not apply for registration of the Marks (or any mark confusingly similar thereto) anywhere in the world, and Referrer will not influence, direct, or encourage any third party to register any of the Marks (or any mark confusingly similar thereto). Referrer agrees that it will not engage, participate, or otherwise become involved in any activity or course of action that diminishes or tarnishes the image or reputation of the Marks.

9. Use and Display of Marks.

Referrer acknowledges and agrees that the presentation and image of the Marks should be uniform and consistent with respect to all services, activities, and products associated with the Marks. Accordingly, Referrer agrees to use the Marks only in the manner in which Oyster specifies from time to time in Oyster’s sole discretion. All usage by Referrer of the Marks shall include the registered trademark symbol and be in accordance with Oyster’s Brand Guidelines.

10. Term and Termination.

These Terms will take effect with respect Referrer’s participation in the Program upon the date on which Referrer creates a Customer Referral Link. These Terms will remain in force with respect to Referrer from month to month. Oyster may at any time, on notice, terminate Referrer’s participation in the Program, for any reason or no reason. Oyster may at any time and in its sole and exclusive discretion, terminate the entire Program, or modify or update the terms of the Program or these Terms (and in doing so will make any modified or updated terms available in writing). Upon termination of Referrer’s participation in the Program under these Terms (or termination of the Program in its entirety), Referrer will immediately cease using, and will remove from its site, all links to Oyster’s site(s), Oyster Marks, and any references to the Program.

11. Payment After Termination.

Subject to and in accordance with applicable law, upon termination of Referrer’s participation in the Program, no further payments will be paid to Referrer, except for fees related to then-existing Qualified Referrals and fees related to Referred Customers who may become Qualified Referrals after the date the Referrer’s participation in the Program ends. Any complaints received due to spam activities may result in the forfeit of commissions accrued by Referrer and Referrer’s removal from the Program.

12. Confidentiality.

The Referrer may not disclose these Terms to any third party (except as required for the Customer Referral Link), except to its professional advisers under a strict duty of confidentiality or as required to comply with applicable laws.

13. Warranty.

Referrer and Oyster each represents and warrants to the other that: (i) each has the full corporate right, power, and authority to agree to these Terms, to grant the subscriptions granted, and to perform the acts required of it hereunder; (ii) the agreement to these Terms by each party, and the performance by such party of its obligations and duties hereunder, do not and will not violate any agreement to which such party is a party or by which it is otherwise bound; (iii) when Referrer indicates its acceptance of these Terms electronically in the manner required by Oyster, these Terms will constitute the legal, valid, and binding obligation of such party, enforceable against such party in accordance with its terms; and (iv) it will comply with all laws, rules, and regulations in the conduct of its business. Each party acknowledges that the other party makes no representations, warranties, or agreements which are not expressly provided for in these Terms.

14. Indemnity.

Each party will indemnify, hold harmless, and defend the other party (and its affiliates, directors, officers, employees, and agents) from and against (i) any and all third-party claims related to or arising out of the indemnifying party’s performance under these Terms, and (ii) any and all other claims for damages, injuries, attorneys’ fees, and other expenses caused by the indemnifying party’s gross negligence or willful misconduct. The indemnity includes, but is not limited to, breach of confidentiality obligations, infringement of intellectual property rights, and violations of applicable law or regulation. The indemnifying party is not required to indemnify, however, to the extent the indemnity claim arises from any fault of the indemnified party or of a third party under the control of the indemnified party.

15. Disclaimer.

Except as otherwise expressly stated herein, all warranties, conditions, and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from these Terms.

16. Limitation of Liability.

Neither party will be liable to the other for special, indirect, incidental, punitive, or exemplary losses, damages, or expenses including, but not limited to, claims for lost business profits or revenue, loss, interruption or unavailability of data, interruption of business operations, or the cost of the procurement of substitute goods or services. Notwithstanding anything stated in these Terms, in no event will either party’s aggregate liability under these Terms exceed the total fees paid by Oyster to Referrer hereunder. This limitation of liability will not apply where, under the applicable law, statutory damages exceed the limitation of liability. In that instance, the indemnifying party will indemnify the indemnified party for any and all losses exceeding this limitation of liability section.

17. Notices.

All notices pursuant to these Terms must be in writing and may be provided electronically. Notice may be provided to Oyster at: 3411 Silverside Road, Tatnall Building Ste 104, Wilmington, DE 19810, with a copy to Legal@OysterHR.com. Notice to Referrer may be provided to Referrer at the address provided to Oyster as part of Referrer’s Program participation application.

18. Dispute Resolution.

The parties will act in good faith to promptly resolve any dispute arising out of or relating to these Terms by discussion between the relevant project managers or day to day representatives for each party. In the event the dispute is unable to be resolved within a reasonable timeframe, the dispute will be escalated to negotiation between the parties’ respective senior executives who have authority to settle the controversy. All reasonable requests for information made by one party to the other will be honored in a timely fashion. In the event the parties are unable to resolve a dispute, controversy, or claim under the internal escalation process described above, then the parties will arbitrate. Either party may give written notice to the other party of its intention to arbitrate. This provision will constitute a waiver of each party’s right to a jury trial. The parties understand and acknowledge this waiver and agree not to challenge its applicability. Any challenge will result in the party paying the costs of defending the enforceability of this waiver, even if a court of competent jurisdiction determines mandatory arbitration does not apply.

19. Governing Law.

New York, USA law governs these Terms. If any part of these Terms is found to be invalid or unenforceable, the remainder of these Terms will remain in full force and effect as if the unenforceable part did not exist.

20. Miscellaneous.

Nothing in these Terms is intended to, or will be deemed to, establish any partnership or joint venture between the parties, make either party the agent of the other party, or authorize either party to make or enter into any commitments for or on behalf of the other party. These Terms are made for the benefit of the parties to it and (where applicable) their successors and permitted assigns, and is not intended to benefit, or be enforceable by or against, anyone else. These Terms constitute the entire agreement between the parties and supersedes and extinguishes all previous drafts, agreements, arrangements, and understandings between them, whether written or oral, relating to its subject matter.